website Skip to content

Search Products

Delivery and Cargo

Delivery and Cargo

Will I pay fees for shipping?

You will not pay shipping fees for your orders via Florence.com.tr. Except for personalized products, if you are not satisfied with the product you ordered, you can request a refund or exchange with free shipping.

When will my product be shipped for my purchases?

The product you ordered from Floransa.com.tr will be shipped free of charge and insured within 2-3 business days if it is in our stock after approval.
If the product you purchased is out of stock, it will be shipped within 12 business days. A refund will be made for the product that is not produced.
If there is a problem caused by us, we will respond to you based on your membership information. It is important that your membership information is correct. Delivery is not made on public holidays.

How can I track my cargo?

When your order is shipped, you can be informed about cargo tracking via e-mail. You can see where your order is on the UPS shipping page with the cargo tracking number.
Add Special instructions for your order
Coupon Code
SCROLL UP